Case Studies

Kona AI Transformed Revenue Generation with 3x Faster Pipeline Using SalesIntel

SalesIntel took a genuine interest in our goals and delivered with some of the best customer success support I have ever seen.

Scott Mullins

25%

lift in intent-to-opportunity conversion

40%

reduction in list-building time

Kona AI
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Overview

Kona AI is a conversational-AI platform designed to help enterprises automate and optimize customer interactions across web, mobile, and messaging channels. With its mission to boost engagement, resolution speed, and ROI, Kona AI required a robust GTM solution that could match its rapid growth goals.

The Challenge

Kona AI’s transition from a competing platform wasn’t smooth. From day one, they faced onboarding issues, support challenges, and outdated prospecting methods that hindered revenue growth.

  • Adversarial onboarding from their previous vendor led to skepticism and trust issues.
  • Limited support and enablement delayed adoption and hurt productivity.
  • Manual, disjointed prospecting slowed pipeline development and reduced targeting accuracy.
  • No access to real-time intent data, making it hard to prioritize in-market accounts.
  • Inefficient contact discovery, with reps spending time hunting for verified decision-makers.
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40

%

reduction in list-building time

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kona ai Logo

We came from a competitor and it was almost adversarial from the start. SalesIntel took a genuine interest in our goals and delivered with some of the best customer success support I have ever seen. The Intent and RevDriver functionality is great, allowing our sales and marketing teams to generate revenue faster. Complete game changer!

Scott Mullins Scott MullinsDirector of Marketing, Kona AI

Don’t just be inspired by results, create your own. If this success story sparked ideas, let’s turn them into action. Request your demo today and get a walkthrough tailored to your goals.

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The Solution

SalesIntel provided Kona AI with a modern, intent-powered data platform backed by proactive customer success, replacing frustration with enablement and precision.

  • Dedicated Customer Success Manager who ran live onboarding workshops and gave tailored support.
  • Bombora intent data integrated with SalesIntel’s proprietary VisitorIntel to identify high-intent accounts weekly.
  • RevDriver browser extension enables one-click enrichment of contacts directly on LinkedIn and websites.
  • Real-time firmographic and technographic filters to create targeted ICP lists.
  • Verified contact data, including direct dials and emails, to improve outreach velocity.

The Results

With SalesIntel, Kona AI streamlined their GTM operations and unlocked higher revenue potential through better data, faster targeting, and deeper insights.

  • 3× faster pipeline velocity, reducing discovery cycles from 3 days to 1.
  • 25% increase in intent-qualified lead conversions, thanks to sharper prioritization.
  • 40% reduction in list-building time using RevDriver’s instant enrichment.
  • <60-minute average support response time, minimizing campaign delays.
  • 18% growth in quarterly pipeline velocity, accelerating progression from outreach to opportunity.
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