Case Studies

3× Faster Onboarding & 90 % Rep Adoption: How CloudKaptan Elevates Prospecting with SalesIntel’s White-Glove Support

The RevDriver tools and on-demand verification have transformed our prospecting, something I never experienced with ZoomInfo.

Marty Apple

3×

faster user onboarding

90%

rep adoption rate

Cloudkaptan
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Overview

CloudKaptan is a U.S.-based cloud consulting and managed-services firm specializing in AWS, Azure, and Google Cloud implementations. Their Business Development team drives pipeline by identifying and engaging enterprise IT and DevOps decision makers.

The Challenge

  • Zero Vendor Support  Previous ZoomInfo experience offered no hands-on enablement, leaving reps to “figure it out” alone.
  • Slow Ramp-Up – New users took weeks to learn the platform and trust its data without guided training.
  • Fragmented Workflows – Prospecting tools lived in silos; reps wasted time switching between browser searches and CRMs.
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90

%

rep adoption rate

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CloudKaptan

SalesIntel’s customer success team is incredibly helpful and patient. The RevDriver tools and on-demand verification have transformed our prospecting, something I never experienced with ZoomInfo.

Marty Apple Marty Apple, Business Development, CloudKaptan

Don’t just be inspired by results, create your own. If this success story sparked ideas, let’s turn them into action. Request your demo today and get a walkthrough tailored to your goals.

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The Solution

  • Dedicated Customer Success – A named CSM ran live workshops, one-on-one coaching, and regular check-ins to embed best practices.
  • RevDriver Browser Extension – Instant, in-page enrichment let reps grab verified emails and phones without breaking their flow.
  • On-Demand Verification – Quick research tickets returned human-verified contacts in under two hours, ensuring confidence on first touch.

The Results

  • 3× faster user onboarding (from 3 weeks to 1 week) through live training and guided playbooks.
  • 90 % rep adoption rate within the first month, up from ~45 % on the legacy tool.
  • 50 % reduction in list-building time, cutting average build from 40 min to 20 min.
  • 100 % support satisfaction score, with all tickets answered in under 2 hours.
  • 25 % uplift in meetings booked as reps leveraged better data and workflows.

By pairing SalesIntel’s robust support model with its seamless browser extension and rapid verification service, CloudKaptan’s Business Development team accelerated onboarding, drove near-universal adoption, and cut prospecting busywork in half, freeing reps to focus on high-value conversations and fueling a stronger pipeline.

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