Overview
OnDefend helps organizations proactively prepare for and defend against cyber threats through cutting-edge threat simulations, cybersecurity services, and strategic consulting. Based in North America, they support security and risk teams with solutions designed to anticipate, test, and improve their cyber resilience. As OnDefend scaled their go-to-market efforts, they needed precision targeting capabilities to identify exactly which technologies prospects were using to deliver more effective, personalized outreach.
Challenges
OnDefend’s growth ambitions were being hampered by fundamental data quality and targeting limitations with their existing platform, Apollo. As a cybersecurity company, precision in identifying prospect technology stacks was critical to their sales success, but their current solution was falling short of their needs.
Key Challenges:
• Outdated or missing technographic data made targeting unreliable and forced reps to guess about prospect technology environments.
• Inconsistent contact quality created friction in outreach campaigns and damaged sender reputation.
• Limited customer support slowed execution and momentum when issues arose.
• Lack of visibility into prospect technology stacks reduced the team’s ability to craft targeted, relevant messaging.
• Manual research requirements forced sales reps to spend valuable time on data validation instead of selling.
• Slow pipeline creation due to inefficient targeting and poor data quality.