Overview
Unicorn Logistics Solutions is a growing transportation and logistics provider serving mid-market and enterprise clients across North America. Based in Dallas, they specialize in freight brokerage, managed transportation, and cross-border logistics, delivering operational simplicity to a complex industry. Despite having strong product-market fit, the company was struggling to meet revenue targets due to fundamental issues with their sales data infrastructure.
Challenges
Unicorn Logistics was falling short of revenue targets despite having a solid product offering and established market presence. The core problem stemmed from their existing data provider, ZoomInfo, which was creating significant bottlenecks in their sales process and preventing the team from executing effectively.
- Poor mobile number accuracy disrupted sales workflows and wasted valuable rep time on invalid contacts.
- Inconsistent contact data led to outreach inefficiencies and reduced team productivity.
- Unresponsive customer support left critical issues unresolved for weeks at a time.
- Declining connect rates made it difficult for reps to create meaningful pipeline.
- Sales team struggled to convert opportunities due to unreliable data foundation.
- Overall revenue performance suffered as a direct result of data quality issues.