Senior SF Admin

event location iconIndia Remote

event time iconFull-Time

Who are Senior Admins?

Senior Salesforce Administrator is anyone who is not a Junior/Mid-level Administrator and has at least 6+ years of Salesforce Administrator experience. Senior Salesforce Administrators will have additional years of technical experience and a strategic focus with a proven ability to analyze, design, and optimize processes utilizing the Salesforce platform, increasing user adoption and driving best practices.

About the role:

As Senior Salesforce Administrator reporting to the VP of Revenue Strategy, you’ll play a vital role at SalesIntel. We seek a proactive individual who can help us continually improve and enhance our Salesforce platform, gather requirements and feedback, design scalable best practice solutions, and manage the SalesOps roadmap. Our Salesforce user experience is of great importance to us; therefore, the Senior Salesforce Administrator should enjoy all aspects of user management, including support tickets, training, and designing solutions with user satisfaction a priority.

We are looking for someone with a deep understanding of the Salesforce platform who can understand our current setup and business objectives to identify improvements. The Senior Salesforce Administrator should be comfortable with change management and governance and communicate, prioritize, and manage all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact

 

Responsibilities:

    • All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
    • Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
    • Understanding of basic triggers/Apex code knowledge
    • Sandbox environment management
    • DevOps/release management experience.
    • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
    • Identify unused or underutilized platform features
    • Create a platform roadmap and define priorities, liaising with stakeholders
    • Own the communication of any platform changes to end users and stakeholders
    • Data management to improve Salesforce data quality, implementing rules and automation as needed
    • Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer
    • User support tickets
    • Monitor and improve user adoption
    • New user and ongoing user training
    • Technical documentation
    • Management of integrated applications and third-party suppliers, including (but not limited to) Hubspot, Outreach, DocuSign, ChurnZero, Linkedin, Coach360, Cloudingo, and the SalesIntel product.

 

Required Qualifications and Background:

  • Strong Salesforce product knowledge and at least 6+ years’ of Salesforce Administration hands-on experience with [Sales Cloud or your Salesforce product]
  • Certified Salesforce Administrator
  • Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
  • Excellent communication skills in English, both verbal and written

 

Desirable:

  • Bachelor’s/Postgraduate degree or professional qualification
  • Knowledge, Skills, and Abilities
  • Understanding of basic triggers/Apex code knowledge
  • Demonstrates continued personal/professional development
  • Active in the Salesforce community

 

Required:

  • A proactive attitude to platform enhancements
  • Designing scalable, best-practice solutions
  • Excellent relationship-building skills
  • Excellent technical and interpersonal communication skills
  • Ability to liaise with stakeholders at all levels
  • Translating requirements into technical solutions
  • Experience in change management and governance
  • Training end users and key stakeholders
  • Technical documentation
  • Available and responsive to questions
  • Experience implementing Salesforce configuration changes
  • DevOps/release management experience

 

Role: Mid-level Salesforce Administrator

Who are Mid-level Admins?

Mid-level Salesforce Administrator is anyone who is not a Senior Administrator and has at least 3-6 years of Salesforce Administrator experience.
Mid-level Salesforce Administrators will have additional years of technical experience, they will also have a strategic focus with a proven ability to analyze, design, and optimize processes utilizing the Salesforce platform, increasing user adoption and driving best practices

About the role:

As a Mid-level Salesforce Administrator reporting to the VP of Revenue Strategy, you’ll play a vital role at SalesIntel. We seek a proactive individual who can help us continually improve and enhance our Salesforce platform, gather requirements and feedback, design scalable best practice solutions, and manage the SalesOps roadmap. Our Salesforce user experience is of great importance to us; therefore, the Senior Salesforce Administrator should enjoy all aspects of user management, including support tickets, training, and designing
solutions with user satisfaction a priority.

We are looking for someone with a good understanding of the Salesforce platform who can understand both our current setup and our business objectives to quickly identify areas of improvement. The Senior Salesforce Administrator should be comfortable with change management and governance and communicate, prioritize, and manage all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.

 

Responsibilities:

  • All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD (Organization-Wide Defaults), sharing rules
  • Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
  • Sandbox environment management
  • Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
  • Identify unused or underutilized platform features
  • Create a platform roadmap and define priorities, liaising with stakeholders
  • Own the communication of any platform changes to end users and stakeholders
  • Data management to improve Salesforce data quality, implementing rules and automation as needed
  • Proactive system maintenance, including Security Reviews, Release Updates, Health Check, and Optimizer
  • User support tickets
  • Monitor and improve user adoption
  • New user and ongoing user training
  • Technical documentation
  • Working with integrated applications, including Hubspot, Outreach, DocuSign, ChurnZero, Linkedin, Coach360, Cloudingo, and the SalesIntel product.

 

Required Qualifications and Background:

  • Strong Salesforce product knowledge and at least 3+ years’ of Salesforce Administration hands-on experience with [Sales Cloud or your Salesforce product]
  • Trailhead Badges/Super Badges
  • Certified Salesforce Administrator
  • Excellent communication skills in English, both verbal and written

 

Desirable:

  • Additional Salesforce certifications e.g. Advanced Administrator, Platform App Builder
  • Bachelor’s/Postgraduate degree or professional qualification
  • Demonstrates continued personal/professional development
  • Active in the Salesforce community

 

Required Knowledge, Skills, and Abilities:

  • Excellent technical and interpersonal communication skills
  • A proactive attitude to platform enhancements
  • Designing scalable, best-practice solutions
  • Excellent relationship-building skills
  • Ability to liaise with stakeholders at all levels
  • Translating requirements into technical solutions
  • Experience in change management and governance
  • Training end users and key stakeholders
  • Technical documentation
  • Available and responsive to questions
  • Experience implementing Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports

 

Location: India Remote

 

WHO WE ARE:

SalesIntel is the top revenue intelligence platform on the market. Our combination of automation and researchers allows us to reach 95% data accuracy for all our published contact data, while continuing to scale up our number of contacts. We currently have more than 5 million human-verified contacts, another 70 million plus machine processed contacts, and the highest number of direct dial contacts in the industry. We guarantee our accuracy with our well-trained research team that re-verifies every direct dial number, email, and contact every 90 days. With the most comprehensive contact and company data and our excellent customer service, SalesIntel has the best B2B data available. For more information, please visit – www.salesintel.io

WHAT WE OFFER:

SalesIntel’s workplace is all about diversity. Different countries and cultures are represented in our workforce. We are growing at a fast pace and our work environment is constantly evolving with changing times. We motivate our team to better themselves by offering all the good stuff you’d expect like Holidays, Paid Leaves, Bonuses, Incentives, Medical Policy and company paid Training Programs.

SalesIntel is an Equal Opportunity Employer. We prohibit discrimination and harassment of any type and offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.